Our Award winning products provide a complete extension and line side solution packed with innovative features to search, record, play and archive phone call recordings & mobile recordings.
Our advanced Call Logging products show you how efficiently and effectively you are dealing with your customers and gives you the information you need to drive constant change and improvement.
Computer Telephony Integration brings together business and telecoms data in real-time and uses it to speed up call handling, improving the quality of service offered to customers.
Since 1985, our mission at Oak has been to create world-class communications management solutions. This ambition has always been at the heart of our business philosophy and we’re proud that today we stand as a clear market leader.
We’ve established key
We're extremly proud of the relationships we've cultivated with many leading manufacturers. We constantly strive for the highest level of hardware & software compatibility and as a result have achieved certification with many manufacturers, some of whom are listed opposite.
Find out more about our award winning product range
Introducing Evolve 2.0
Evolve is the new real time communications management solution for formal and informal call centres, and for sophisticated business applications.
- Evolve has modules for realtime agent and hunt group reporting, interactive drill down historic reporting, live customisable wallboard displays, advanced call recording with speech analytics, quality measurement, CRM integration and fraud detection.
- Evolve is web based can be accessed from a PC, Mac, tablet, and mobile.
- Evolve is scalable and fast. It was modelled on Facebook and Twitter and uses Big Data so can store billions of calls.
Find out more about Evolve
We aim to provide the highest levels of customer service & support possible. Our team of highly skilled and experienced UK based technical support staff are always on hand to provide any help and assistance you may need. We're proud to offer a comprehensive range of support plans, designed to suit your business.
ISO 9001:2008 Accredited
We've been registered to ISO standards since 2000, our customers benefit by way of well-designed and tested products, coupled with effective admin and technical support. We undergo regular independent inspection from the National Quality Assurance organisation, consistantly achieving a 100% rating.
What Customers Are Saying
“I believe they offer a very good after sales service and support, which is all too important in todays climate. They are ahead of the game and offer the customer satisfaction that only a few organisations can profess to have.”
“Winning combination of easy to use software and good customer service.”
Featured Case Study
When ambitious, Brighton based Telecommunications Services firm Focus Group needed to upgrade their Call Management and Call Recording systems, they came to Oak. Read the case study
If you have any questions or would like to talk to Oak about your requirements, GET IN TOUCH!