Welcome to the Oak News Centre. Here you will find all our published articles, announcements and press releases. To view an article simply select the one that you are interested in from the list below. To stay fully up to date, you may wish to subscribe to our RSS news feed, you can even follow us on Twitter!. To make finding the articles that interest you even easier you will find a selection of the most common article tags below, selecting one will show you all articles that feature that tag. Lastly, don't forget The Oak Blog!
Call Recording, Call Logging, Oak Telecom, CTI, Channel, recordX, aioffice, Resellers, Record, Convergence Summit, Comms Suite X, Sales, Staff, Comms Suite, Compliance, ProVoice, Support, FSA
- Nov
17th
2011From little acorns mighty Oaks DO grow!
After 25 years of success in delivering communications management solutions to businesses via the reseller channel you could forgive James Emm and Phillip Reynolds for relaxing a little and enjoying the fruits of their labours, but taking it easy is not currently on the agenda for the joint CEOs of Oak Telecom. Read more » - Oct
24th
2011Communications Management Works!
Phillip Reynolds, Joint CEO of Oak Telecom, examines the benefits of call management Read more » - Oct
10th
2011Working Smart is the Key To Success
Oak Telecom boss, James Emm, joint CEO, has stated that the channel needs to "work hard and think smart" in today's difficult financial climate. Read more » - Sep
14th
2011Getting Mobile Call Recording Right
With the FSA requirement date for call recording of mobiles just around the corner, Comms Business talks to Oak Telecom and Voxsmart about how they have teamed up to provide a solution that works! Read more » - Aug
2nd
2011Oak achieves validation from ShoreTel Innovation Network
Oak Telecom has completed validation testing in ShoreTel’s Innovation Network, which adds complete Call Management to the Unified Communications portfolio that ShoreTel markets exclusively through reseller channels. Read more » - Jul
28th
2011Beginners Guide to Communications Management
Communications Management, which includes Call Reporting, is not a new concept, yet one that many people have never explored to its full potential. Today Communications Management can deliver significant business benefits, irrespective of business size or industry sector. Read more » - Jul
26th
2011Beginners Guide to Call Recording
The market for Call Recording is growing at a double digit rate and there are three principal reasons for this. Read more » - Jul
14th
2011recordX receives a well-deserved Award!
It's official, recordX Call Recording has been awarded the "Most Innovative Channel Software" award at the 2011 Comms Business Awards, the telecoms industry most acclaimed, credible and well supported awards. Read more » - Jun
8th
2011Oak's recent Quality Assessment - 100% again!
For two full days during May, Oak Telecom underwent a rigorous quality assessment from the National Quality Assurance organisation... Read more » - Mar
2nd
2011Oak brings powerful CRM to small business sector
WITH the economic recovery still fragile and cuts set to bite this year, small businesses will be anxiously seeking ways to improve service levels effectively and economically whilst still keeping customers happy. Read more » - Jan
28th
2011Oak puts mobile and fixed line calls on the record
Demand for call recording solutions is set to explode in 2011 as regulatory compliance issues extends to mobiles and the recording of all business calls is seen as a pre-requisite in improving efficiencies and customer service. Read more » - Jan
5th
2011Comms Suite X (CSX) passes Cisco IVT
Comms Suite X, Oak's Communications Management Platform that includes Call Recording and Call Accounting, has tested compatible with Cisco Unified Communications Manager, 8.5 Read more » - Nov
17th
2010FSA announces removal of Mobile Call Recording exemption
The Financial Services Authority has removed the exemption on the recording of mobile phone calls and has given the comms industry 12 months to comply with the new legislation, which covers not only voice calls but also mobile electronic communication. Read more » - Nov
15th
2010Oak Branches Into Unified Communications
The stage is now set for Comms Vision 2010, the launching pad for a distribution agreement of major importance between Oak Telecom and UC vendor AVST. Read more » - Nov
10th
2010AVST Selects Oak as UK Distribution Partner
Oak has been selected by Applied Voice & Speech Technologies, Inc. (AVST), a leading provider of enterprise communications solutions, as a distribution partner in the UK. Read more »