ReportX is an advanced call reporting solution for businesses of any size which includes both call logging and intelligent wallboard display.

Cost Control

It is always important to manage and control any business expenditure.

Response Management

Answering calls in a timely fashion helps with retention and increases business.

Traffic Analysis

Stay informed by making live call stats available on large screen displays.

Alarm/Fraud Detection

Highlight exceptional calls immediately so any fraud costs can be minimised.

Wallboard Display

Monitoring line usage allows for the correct number of lines to be determined.

Active Directory Integration

Simplify user log-in procedures with active directory integration.

ReportX offers a complete Call Logging solution, with all the advanced reporting features you'd expect and more!

Introducing ReportX Call Logging

ReportX, Oak's advanced Call Logging product shows you how efficiently and effectively you are dealing with your customers and gives you the information you need to drive constant improvement. It's reporting capabilities are unrivalled; and are so comprehensive, flexible and easy to use that you will soon see measurable results throughout your business.

Immediate cost savings of up to 15% on calls can be realised as well as the associated savings in staff time on those calls. As a result, ReportX can pay for itself within three months.

Reduce Costs

See an immediate reduction in business costs of up to 15%.

Retain Customers

Answer telephone calls quickly and handle them effectively.

Increase Sales

Ensure increased levels of telesales are being made to drive new sales.

Improve Performance

Work with staff to develop their telephone and telesales techniques.

Trusted By The Best

Get The Brochure

Download the latest ReportX brochure

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You need the right reporting solution to get the best from your ongoing investment in staff & telecoms.

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Benefits of Call Logging

Call Logging will enable you to manage & improve the use of telecoms throughout your business by delivering a wide range of reports, showing you what is going on within your business. Find out more

100% Free Trial Available

Don’t just take our word for it, if you’d like to try ReportX today you can download our free 30 day trial version. It’s quick and simply so install so you’ll be up and running in no time. Find out more

ReportX Support

We have a range of support plans to suit your business. To go along with them, we’ve created a suite of advanced tools that help you get the maximum benefit from your Oak products. Find out more

Latest Call Logging News

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    Oct 24th 2011 Read more

  • Oak achieves validation from ShoreT...

    Aug 02nd 2011 Read more

  • Beginners Guide to Communications M...

    Jul 28th 2011 Read more

  • Oak certified compliant with SwyxWa...

    Apr 30th 2008 Read more

What Customers Are Saying

“Report is the best cisco uccm reporting tool on the market! ”
— Guy Thornhill, East Staffordshire Borough Council
“Simple to use reporting, essential applications, great support for Cisco UC products!”
— Patrick Tarbit, Cisco

Featured Case Study

Featured Case study image

London based property investment company Athena Advisors were concerned over two key aspects of their operation that impacted upon both their productivity & profitability. Read the case study

How to buy - If you'd like to be put in touch with your nearest Oak Telecom ReportX reseller, GET IN TOUCH!