ReportX is an advanced call reporting solution for businesses of any size which includes both call logging and intelligent wallboard display.

Cost Control

It is always important to manage and control any business expenditure.

Response Management

Answering calls in a timely fashion helps with retention and increases business.

Traffic Analysis

Stay informed by making live call stats available on large screen displays.

Alarm/Fraud Detection

Highlight exceptional calls immediately so any fraud costs can be minimised.

Wallboard Display

Monitoring line usage allows for the correct number of lines to be determined.

Active Directory Integration

Simplify user log-in procedures with active directory integration.

We offer a complete Call Logging solution, with all the advanced reporting features you'd expect and more!

Introducing ReportX Call Logging

ReportX is an advanced call reporting solution for businesses and call centres of any size. From standard call logging through to realtime call centre reporting together with intelligent wallboard display, Report meets and exceeds your reporting needs.

ReportX can increase customer satisfaction by helping you ensure that all calls are answered quickly and directed to the correct department first time.

Reduce Costs

See an immediate reduction in business costs of up to 15%.

Retain Customers

Answer telephone calls quickly and handle them effectively.

Increase Sales

Ensure increased levels of telesales are being made to drive new sales.

Improve Performance

Work with staff to develop their telephone and telesales techniques.

Trusted By The Best

Get The Brochure

Download the latest ReportX brochure

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You need the right reporting solution to get the best from your ongoing investment in staff & telecoms.

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Benefits of Call Logging

Call Logging will enable you to manage & improve the use of telecoms throughout your business by delivering a wide range of reports, showing you what is going on within your business. Find out more

100% Free Trial Available

Don’t just take our word for it, if you’d like to try ReportX today you can download our free 30 day trial version. It’s quick and simply so install so you’ll be up and running in no time. Find out more

ReportX Support

We have a range of support plans to suit your business. To go along with them, we’ve created a suite of advanced tools that help you get the maximum benefit from your Oak products. Find out more

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What Customers Are Saying

“Simple to use reporting, essential applications, great support for Cisco UC products!”
— Patrick Tarbit, Cisco
“The support, service and training provided by Oak is exemplary. Truly a delightful company to be associated with.”
— Debbie Baird, Commsplus Limited

Featured Case Study

Featured Case study image

London based property investment company Athena Advisors were concerned over two key aspects of their operation that impacted upon both their productivity & profitability. Read the case study

How to buy - If you'd like to be put in touch with your nearest Oak Innovation ReportX reseller, GET IN TOUCH!