ClarifyGo
For Microsoft Teams

Teams compliance recording delivered your way - in the cloud, on premise or virtualised. Certified by Microsoft to meet the highest level of performance.

Chat to us online for a quick quote or book a meeting with one of our Account Executives when it suits you.

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Teams SOLUTIONs
Take a tour around ClarifyGo...
Noteworthy

ClarifyGo:
Try cloud-based recording for free!

ClarifyGo is the easiest way to start recording your Teams conversations. It's hosted, managed and supported by Oak in Azure for a low-risk, cost-effective solution.

1. Choose the features you want
2. Connect ClarifyGo to your Teams tenant
3. Enjoy all the benefits of cloud-based recording

Use our live chat to get up and running in no time or book a meeting at a time that suits you.

clarify for teams

Real Intelligence

Your everyday conversations are a rich source of business insights.

Clarify uses the Microsoft Graph API to capture the widest possible range of Teams communications and provides innovative tools to help you understand them better.

Designed to meet the rigorous demands of major compliance regulations, Clarify will also help you drive improvements in sales, service,
and business performance.

Never Miss A Word

Capture all your Teams communications, including audio, video conferencing and screen sharing. Clarify captures internal interactions, as well as conversations with people outside your organisation to meet compliance requirements.

Easy Search & Playback

Find what you're looking for quickly and easily, using tags, flags and notes to filter searches. Play back recordings to check facts and reduce errors. Integrate Clarify with Dynamics to access records directly from your CRM.

PCI Compliance Made Simple

Choose from a range of options to ensure card payment details aren’t recorded, including both browser and app-based automated pause and resume recording, DTMF suppression, or our cloud-based payment IVR solution.

Secure, Low Data File-Sharing

Share files securely with colleagues who can’t normally access the system. ClarifyGo generates a time-limited email link so you can share recordings easily and avoid the burden of large and insecure MP3 attachments.

Security & Dispute Resolution

All recordings are encrypted and stored for as long as you need to satisfy regulations such as MiFID II, Dodd-Frank and HIPAA. Find them quickly for auditing or use as key evidence to settle misunderstandings or legal disputes.

Full GDPR Reporting

Under GDPR, a customer can ask you to delete call recordings unless you need them for compliance or to fulfil a service. With Clarify, you can both remove recordings and set parameters to stop future calls being captured. GDPR reports provide an audit trail of activity.

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+Quality measurement (clarifyQM)

Advanced Quality Measurement (ClarifyQM)

Find out how well your Sales or Service Team are serving your customers and help them become even better. Create projects and design questionnaires to assess call handling and chart progress with comprehensive reports.

Learn more.

+Speech analytics

AI analytics integrations

Clarify can be integrated with one of our partner AI speech analytics solutions to mine conversations for key words and sentiment, which is then transformed into actionable data to support compliance and service improvement.

Learn more about our Technology Partners.

TEAMS+

Hybrid recording solutions 

Whatever your telephony environment - whether you use Teams alone or alongside traditional telephony, on premises, in the cloud or virtualised - with Clarify you can find, keep and analyze all your conversations in one place.

Resources

Brochures & White Papers

Download our Clarify brochures below.

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