A lot has changed since 1985, but our mission to provide leading telecoms solutions, whilst maintaining first rate customer service and support certainly hasn’t. We remain committed to helping you, work smarter.
29 Years and Still Going Strong
Oak started as primarily a Call Management Solutions provider. The company proceeded to grow, propelled forward by its reputation for pioneering and cost effective solutions. Oak was to change the industry again in the mid-nineties by introducing Windows™ based solutions, a first in the UK.
Today, with over 50 staff employed in the UK, Oak are SME market leaders in Call Logging, Call Recording, CTI and Wallboard, with over 20,000 systems installed in the UK alone. The company continues to provide cutting edge solutions, imitated, but never bettered.
Oak Innovation Limited through its international arm, Oak Systems International, is proud to be able to bring our unique solutions and leading customer service and support offerings to the world stage. For more information about Oak SI as well as our many international partners, please visit oaksi.com
For all the latest news, updates and features from Oak Innovation, don't forget to check out the News Centre
Meet The Team
“Our team has a wealth of experience to draw on and are committed to helping build a business our people want to work for, as well as one which our customers are glad they buy from.”
Whether you’re looking for state of the art Call Recording, Call Logging & Reporting, or looking to add CTI Integration to your existing systems, Oak Innovation has you covered. We are also pleased to be able to offer a complete Unified Communications package from AVST. For more information about any of our products, visit the Product Hub
We're Award Winners!
At the Comms Business Awards 2013, we were extremely honoured to win in the ‘On Premise Software Application’ category, for our Patient Connect pioneering Contact Management solution. Despite tough economic conditions, we have continued to invest heavily in research and development to bring you the best products & solutions possible.
ISO Quality Accredited
ISO 9001:2008 is the International Standard for Quality Management Systems. It provides us with a set of guiding principles that ensure a common sense approach to the management of business activities to consistently achieve higher customer satisfaction. Oak has been registered since 2001 and has consistently achieved a 100% rating.
We're extremely proud to have provided solutions to some of the worlds best known companies, including BBC, BMW, British Airways, Mercedes Benz, Motorola, MTV, Nokia and Samsung.
What Customers Are Saying
“I believe they offer a very good after sales service and support, which is all too important in todays climate. They are ahead of the game and offer the customer satisfaction that only a few organisations can profess to have.”
“One of the best things about using Oak is the fantastic customer support they offer, always on hand with friendly, and efficient help. I am glad we chose to work with such a professional, local business.”
Featured Case Study
When ambitious, Brighton based Telecommunications Services firm Focus Group needed to upgrade their Call Management and Call Recording systems, they came to Oak. Read the case study
If you have any questions or would like to talk to Oak about your requirements, GET IN TOUCH!