Welcome to Downloads. All currently available files are listed below, organised by category. To download a file, simply click on the download icon or right click on the download icon and select 'Save Target As'. File size and file type are displayed along side the download. If you can't find the file you are looking for please email us at support.oak.co.uk and we'll endeavour to provide you with the information or file you require. If you are looking for technical information regarding any of our products, please check the Knowledgebase.

Brochures & Whitepapers

Filename Type Size Last Modified Download
ACD pdf 1 mb September 19 2006 13:13:37 download
comms_suite_09 pdf 1.6 mb December 19 2008 18:14:07 download
connect pdf 679.8 kb June 21 2010 10:04:01 download
display pdf 677.6 kb June 21 2010 10:03:58 download
HardwareSpecs pdf 119.2 kb October 13 2011 16:32:19 download
Launch Press Advert pdf 1.1 mb March 04 2010 12:43:10 download
Partnership_Summary pdf 110.1 kb June 09 2011 11:06:26 download
Record 09 Call Data Calculator xls 188.5 kb January 25 2011 11:58:11 download
record pdf 835.8 kb September 15 2011 12:17:14 download
report pdf 887.6 kb September 15 2011 12:17:14 download
rescue_architecture pdf 213.4 kb November 25 2010 17:26:12 download
SmartConnect Enterprise pdf 286.7 kb March 29 2006 12:34:56 download
SmartConnect with ACT pdf 1.2 mb August 21 2006 13:02:12 download
SmartConnect with Goldmine pdf 2.4 mb August 21 2006 13:04:52 download
SmartConnect with Maximizer pdf 1.1 mb August 21 2006 13:05:11 download
SmartConnect with MS Access pdf 681.2 kb August 21 2006 13:01:46 download
SmartConnect with MS CRM pdf 1013.6 kb August 21 2006 13:05:37 download
SmartConnect with MS Outlook pdf 829.4 kb August 21 2006 13:06:40 download
SmartConnect with Pegasus Opera II pdf 1 mb August 21 2006 13:06:11 download
SmartConnect with Web Applications pdf 859.7 kb August 21 2006 13:07:02 download
SmartConnect pdf 406.1 kb July 07 2006 09:24:00 download
SmartOperator pdf 520.1 kb March 23 2006 22:02:07 download
SmartPhone pdf 403.2 kb November 25 2005 11:52:23 download
toll_fraud pdf 487.3 kb April 16 2008 12:30:27 download
VoxBox pdf 901 kb March 12 2007 10:34:54 download
VoxPro pdf 321.9 kb November 25 2005 11:53:22 download

Contact Files

Filename Type Size Last Modified Download
Oak_Contact_Sheet pdf 28.4 kb May 29 2009 16:19:51 download
poole pdf 120 kb March 29 2006 10:11:46 download

Finance Files

Filename Type Size Last Modified Download
Oak Account Application xls 127 kb July 06 2010 16:34:29 download

Legal

Filename Type Size Last Modified Download
Record 09 Legal Guidelines pdf 134.2 kb June 29 2009 10:07:23 download
Record 09 PCI Guidlines pdf 9.6 kb July 20 2009 14:55:16 download
Service Terms & Conditions pdf 28.4 kb August 03 2007 10:59:49 download
Trading Terms & Conditions pdf 58.9 kb June 21 2010 10:07:52 download

Planners

Filename Type Size Last Modified Download
ACD Reporting doc 152 kb January 13 2011 13:28:37 download
Advance Classic reinstall doc 125.5 kb January 13 2011 13:29:20 download
Record Enterprise installation doc 199.5 kb October 05 2011 14:39:56 download
Record Premium IP Extension installation doc 199.5 kb October 05 2011 14:33:20 download
Record Premium ISDN2 & ISDN30 doc 203 kb October 05 2011 14:45:19 download
Record Premium Mitel SRC installation doc 192 kb October 05 2011 14:44:23 download
Record Premium SIP installation doc 199 kb November 24 2011 13:42:42 download
Record Standard and Premium Analogue Line or Digital Extension installation doc 198.5 kb October 05 2011 14:43:38 download
Record Standard ISDN2 & ISDN30 installation doc 203 kb October 05 2011 14:43:03 download
Report & Record Bundle installation doc 177 kb October 07 2011 10:46:50 download
Report 500+ ext installation doc 198.5 kb October 05 2011 14:41:03 download
Report additional site installation doc 197.5 kb October 05 2011 14:45:44 download
Report installation doc 203.5 kb October 05 2011 14:31:18 download
SmartConnect installation doc 226 kb January 13 2011 13:51:29 download
SmartEnterprise installation doc 221.5 kb January 13 2011 13:51:52 download
SmartPhone installation doc 174 kb January 13 2011 13:52:13 download
Voicemail installation doc 146.5 kb January 13 2011 13:58:00 download

Tariffs

Filename Type Size Last Modified Download
BT Basic Rate xls 127.5 kb May 15 2009 13:12:41 download
F 127.5 kb May 11 2011 13:45:00 download
Tariff Update Request Form doc 139.5 kb May 05 2011 12:29:10 download

Videos

Filename Type Size Last Modified Download
connectAndEMIS-Combined swf 13.3 mb October 13 2009 11:37:04 download
Disclaimer: All files available on our site are provided for your use only and may not be retransmitted or redistributed without written permission from Oak Telecom. ("Oak Telecom Ltd"). You may not upload any of this site's material to any public server, on-line service, network, or bulletin board without prior written permission from Oak Telecom. You may not make copies for any commercial purpose. You do not obtain any ownership right, title, or other interest in Oak Telecom trademarks or copyrights by downloading, copying, or otherwise using these materials. All files have been virus scanned, however, for your own protection; you should scan these files again. You assume the entire risk related to your use of this data. Oak Telecom is providing this data "as is," and Oak Telecom disclaims any and all warranties, whether express or implied, including (without limitation) any implied warranties of merchantability or fitness for a particular purpose. In no event will Oak Telecom be liable to you or to any third party for any direct, indirect, incidental, consequential, special or exemplary damages or lost profit resulting from any use or misuse of this data.

All products require licensing to work, however they may provide limited use for 30 days from the date of installation. Should you wish to license a new product or extend the functionality of your existing product, please call our customer services team on 0845 1362 625.