Oak Patient Connect
Oak has announced that their Patient Connect solution has passed accreditation for use with EMIS (Egton Medical Information Systems) LV, PCS and Web, the most widely used GP patient management system in the UK.
Scheduling During The Olympics
Information regarding on-site operations during the 2012 London Olympics & Paralympics and how it might effect your business.
From little acorns mighty Oaks DO grow!
After 25 years of success in delivering communications management solutions to businesses via the reseller channel you could forgive James Emm and Phillip Reynolds for relaxing a little and enjoying the fruits of their labours, but taking it easy is not currently on the agenda for the joint CEOs of Oak Telecom.
Communications Management Works!
Phillip Reynolds, Joint CEO of Oak Telecom, examines the benefits of call management
Working Smart is the Key To Success
Oak Telecom boss, James Emm, joint CEO, has stated that the channel needs to "work hard and think smart" in today's difficult financial climate.
Getting Mobile Call Recording Right
With the FSA requirement date for call recording of mobiles just around the corner, Comms Business talks to Oak Telecom and Voxsmart about how they have teamed up to provide a solution that works!
Oak achieves validation from ShoreTel Innovation Network
Oak Telecom has completed validation testing in ShoreTel's Innovation Network, which adds complete Call Management to the Unified Communications portfolio that ShoreTel markets exclusively through reseller channels.
Beginners Guide to Communications Management
Communications Management, which includes Call Reporting, is not a new concept, yet one that many people have never explored to its full potential. Today Communications Management can deliver significant business benefits, irrespective of business size or industry sector.
Beginners Guide to Call Recording
The market for Call Recording is growing at a double digit rate and there are three principal reasons for this.
recordX receives a well-deserved Award!
It's official, recordX Call Recording has been awarded the "Most Innovative Channel Software" award at the 2011 Comms Business Awards, the telecoms industry most acclaimed, credible and well supported awards.
Oak's recent Quality Assessment - 100% again!
For two full days during May, Oak Telecom underwent a rigorous quality assessment from the National Quality Assurance organisation...
Oak brings powerful CRM to small business sector
WITH the economic recovery still fragile and cuts set to bite this year, small businesses will be anxiously seeking ways to improve service levels effectively and economically whilst still keeping customers happy.
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