Oak is rolling out a new IT training programme for its technical support team this month as part of the company’s commitment to ongoing personal development and unrivalled customer service.
Oak has done it again, achieving our fifth consecutive 100% score in the ISO 9001:2008 assessment this month.
Oak Telecom becomes Oak Innovation Limited
Oak has this month announced the acquisition of the Adaptive business from New Media Software Ltd. (NMS). Oak has been in negotiations with NMS since Adaptive was put on the market in December, finalising the purchase earlier this week.
Oak's offices will be closed from the afternoon of Thursday 24th December 2015 and will re-open on Monday 4th January 2016.
Our no nonsense introduction to the features and benefits of call recording, and finding the right call recorder for your business.
Joint-CEOs Phil Reynolds and James Emm discuss the importance of producing award-winning solutions and what's next in store from Oak
Oak are delighted to announce that Evolve, our real-time contact centre reporting solution, has achieved national recognition once again, this time at the 2015 Comms Business Awards.
Oak Telecom continues its expansion into new markets this month with the launch of BusinessConnect. The innovative integration solution enables businesses to deploy Skype for Business (formally Lync) voice and collaboration features, without the need to dramatically upgrade their current PBX system.
How Oak's next generation call reporting solution puts fresh insight and power back into contact centre management.
We are proud to announce that Oak has again achieved a 100% rating in our ISO 9001:2008 accreditation this month, recognising our commitment to the highest standards of product delivery, systems management, and customer care.
This educational piece looks at what a CRM system is and its benefits to a business, as well as how Oak's Integrate solutions have been designed to help you get even more from yours.