We maintain standard translators for almost all PBX’s and thus can provide comprehensive and consistent Call Logging no matter what PBX‘s you have. These files are managed with a Visual Call Editor, which enables us to change the definition quickly, or build new translators from scratch. Translator definitions are stored in XML files and are portable and manageable, external to our applications. We can also provide custom translators for customers requiring alternative reporting, which vary from our standard format.
Our advanced Call Logging, Call Recording, CTI and Wallboard systems support a wide range of PBX’s from all the leading manufacturers, including but not limited to:
3COM
AASTRA
ALCATEL
AVAYA
BT
CISCO
ERICSSON
INTER-TEL
MITEL
NORTEL
PANASONIC
PHILLIPS
SAMSUNG
ShoreTel
SIEMENS
TOSHIBA
We continually work to make sure our products are compatible with as many PBX's as possible. For information concerning your specific PBX, call now on 0800 9889 625 or email support@oak.co.uk.