Call Recording, Call Reporting & Integration

We love to innovate, we’ve even won an award for it.

The Advance Range

New Products


looking for a powerful & flexible contact manager
with EMIS integration? Patient Connect

BusinessConnect Skype for Business is
changing the business communications landscape

Our Customers

We're extremely proud to have provided solutions to some of the worlds best known companies, including BBC, BMW, British Airways, Mercedes Benz, Motorola, MTV, Nokia and Samsung.

Meet The Development Team








“Our expert team of Developers and QA Engineers are using the most up to date technologies to produce high performance, market-leading & innovative software solutions, for a wide range of customers.”

Oak Support

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On Site

We employ a team of highly skilled field engineers who can visit customer’s sites to resolve any queries or to help with any software updates or training issues that may arise.

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On The Phone

Our highly trained and experienced technical support staff are based at our Poole HQ in Dorset. The Helpdesk aim to resolve all support queries in a professional an efficient manner.

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Our brand new online Support Centre will provide you with all the information you’ll need. The support Centre includes our extensive Knowledgebase as well as HD tutorial videos.

Health Server

Health Server

An Oak written software program that monitors the current status of your Oak communications management systems. This will quickly notify you of important issues such as no call data being received from your telephone system or no calls being recorded. This allows for fast corrective action to be taken.

Support Advanced adds automated support logging for faster resolution of critical issues.

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System Monitoring

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Issue Diagnostics

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Email Notifications

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Issue Resolution

Manufacturer Partners

We've developed strong relationships with many leading manufacturers, including Avaya, Cisco, Inter-Tel, Mitel, Nortel, Samsung, ShoreTel, Siemens Enterprise Communications & Toshiba.

Latest News & Media

Latest Product News

  • A Beginners Guide to Call Recording...

    Jan 27th 2015 Read more

  • Building Better Businesses

    Jun 19th 2013 Read more

  • Communications Management Works!

    Oct 24th 2011 Read more

  • Getting Mobile Call Recording Right

    Sep 14th 2011 Read more

What Customers Are Saying

“customer service is outstanding - we can always rely on you”
— Christina Dakin, ASD metal services
“Oak enables us to provide a call record and analysis solution for almost any main phone system”
— Alan Price, Ashgoal Ltd

Featured Case Study

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London based property investment company Athena Advisors were concerned over two key aspects of their operation that impacted upon both their productivity & profitability. Read the case study

If you have any questions or would like to talk to Oak about your requirements, GET IN TOUCH!