The Advance Range
Award winning Record provides a complete extension and line side solution packed with innovative features to search, record, play and archive recordings.
See how efficiently and effectively you are dealing with your customers and get the information you need to drive constant change and improvement.
Brings together business and telecoms data in real-time and uses it to speed up call handling, improving the quality of service offered to customers.
Voice & Data Recording
The sophisticated voice and data recording solution for more advanced business applications.
Contact Centre Reporting
The award winning real-time solution for managing and reporting on your contact or call centre activity.
looking for a powerful & flexible contact manager
with EMIS integration? Patient Connect
BusinessConnect Skype for Business is
changing the business communications landscape
We're extremely proud to have provided solutions to some of the worlds best known companies, including BBC, BMW, British Airways, Mercedes Benz, Motorola, MTV, Nokia and Samsung.
Meet The Development Team
“Our expert team of Developers and QA Engineers are using the most up to date technologies to produce high performance, market-leading & innovative software solutions, for a wide range of customers.”
We employ a team of highly skilled field engineers who can visit customer’s sites to resolve any queries or to help with any software updates or training issues that may arise.
On The Phone
Our highly trained and experienced technical support staff are based at our Poole HQ in Dorset. The Helpdesk aim to resolve all support queries in a professional an efficient manner.
Our brand new online Support Centre will provide you with all the information you’ll need. The support Centre includes our extensive Knowledgebase as well as HD tutorial videos.
An Oak written software program that monitors the current status of your Oak communications management systems. This will quickly notify you of important issues such as no call data being received from your telephone system or no calls being recorded. This allows for fast corrective action to be taken.
Support Advanced adds automated support logging for faster resolution of critical issues.
We've developed strong relationships with many leading manufacturers, including Avaya, Cisco, Inter-Tel, Mitel, Nortel, Samsung, ShoreTel, Siemens Enterprise Communications & Toshiba.
Latest News & Media
What Customers Are Saying
“Really responsive and knowledgeable and nothing is a problem. Always return calls and are there when you want them.”
“Winning combination of easy to use software and good customer service.”
Featured Case Study
When ambitious, Brighton based Telecommunications Services firm Focus Group needed to upgrade their Call Management and Call Recording systems, they came to Oak. Read the case study
If you have any questions or would like to talk to Oak about your requirements, GET IN TOUCH!