Call Recording, Call Reporting & Integration

We love to innovate, we’ve even won an award for it.

The X Range

New Products

Solutions

looking for a powerful & flexible contact manager
with EMIS integration? Patient Connect

BusinessConnect Skype for Business is
changing the business communications landscape

Our Customers

We're extremely proud to have provided solutions to some of the worlds best known companies, including BBC, BMW, British Airways, Mercedes Benz, Motorola, MTV, Nokia and Samsung.

Meet The Development Team

Jezz
Manager

Jon
Developer

Alex
Developer

Paul
Developer

Zach
Developer

Leaton
Developer

Mark
Support

James
QA

“Our expert team of Developers and QA Engineers are using the most up to date technologies to produce high performance, market-leading & innovative software solutions, for a wide range of customers.”

Oak Support

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On Site

We employ a team of highly skilled field engineers who can visit customer’s sites to resolve any queries or to help with any software updates or training issues that may arise.

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On The Phone

Our highly trained and experienced technical support staff are based at our Poole HQ in Dorset. The Helpdesk aim to resolve all support queries in a professional an efficient manner.

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Online

Our brand new online Support Centre will provide you with all the information you’ll need. The support Centre includes our extensive Knowledgebase as well as HD tutorial videos.

Health Server

Health Server

An Oak written software program that monitors the current status of your Oak communications management systems. This will quickly notify you of important issues such as no call data being received from your telephone system or no calls being recorded. This allows for fast corrective action to be taken.

Support Advanced adds automated support logging for faster resolution of critical issues.

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System Monitoring

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Issue Diagnostics

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Email Notifications

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Issue Resolution

Manufacturer Partners

We've developed strong relationships with many leading manufacturers, including Avaya, Cisco, Inter-Tel, Mitel, Nortel, Samsung, ShoreTel, Siemens Enterprise Communications & Toshiba.

Latest News & Media

Latest Product News

  • Oak Appoints New Voice Processing D...

    Feb 06th 2017 Read more

  • NTA and Oak Collaborate On PCI and ...

    Feb 06th 2017 Read more

  • Oak Evolve Now Rated Avaya Complian...

    Jan 26th 2017 Read more

  • Oak Invests In High Level Qualifica...

    Jul 08th 2016 Read more

What Customers Are Saying

“I believe they offer a very good after sales service and support, which is all too important in todays climate. They are ahead of the game and offer the customer satisfaction that only a few organisations can profess to have.”
— Wendy Butler, England Marketing
“The support, service and training provided by Oak is exemplary. Truly a delightful company to be associated with.”
— Debbie Baird, Commsplus Limited

Featured Case Study

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When ambitious, Brighton based Telecommunications Services firm Focus Group needed to upgrade their Call Management and Call Recording systems, they came to Oak. Read the case study

If you have any questions or would like to talk to Oak about your requirements, GET IN TOUCH!