Call Recording, Call Reporting & Integration

We love to innovate, we’ve even won an award for it.

Products

Solutions From Oak

looking for a powerful & flexible contact manager
with EMIS integration? Patient Connect

For any small or mid-size business that needs a
UC solution at an incredible price! AVST CX-S

Our Customers

We're extremely proud to have provided solutions to some of the worlds best known companies, including BBC, BMW, British Airways, Mercedes Benz, Motorola, MTV, Nokia and Samsung.

Oak Support

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On Site

We employ a team of highly skilled field engineers who can visit customer’s sites to resolve any queries or to help with any software updates or training issues that may arise.

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On The Phone

Our highly trained and experienced technical support staff are based at our Poole HQ in Dorset. The Helpdesk aim to resolve all support queries in a professional an efficient manner.

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Online

Our brand new online Support Centre will provide you with all the information you’ll need. The support Centre includes our extensive Knowledgebase as well as HD tutorial videos.

Health Server

Health Server

An Oak written software program that monitors the current status of your Oak communications management systems. This will quickly notify you of important issues such as no call data being received from your telephone system or no calls being recorded. This allows for fast corrective action to be taken.

Support Advanced adds automated support logging for faster resolution of critical issues.

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System Monitoring

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Issue Diagnostics

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Email Notifications

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Issue Resolution

Manufacturer Partners

We've developed strong relationships with many leading manufacturers, including Avaya, Cisco, Inter-Tel, Mitel, Nortel, Samsung, ShoreTel, Siemens Enterprise Communications & Toshiba.

Latest News & Media

Latest Product News

  • Building Better Businesses

    Jun 19th 2013 Read more

  • Communications Management Works!

    Oct 24th 2011 Read more

  • Getting Mobile Call Recording Right

    Sep 14th 2011 Read more

  • Oak achieves validation from ShoreT...

    Aug 02nd 2011 Read more

What Customers Are Saying

“Oak's products are top drawer! the support is first class and the pre-sales are an asset. what does oak do best?.....you are the complete package! ”
— Gavin Cloona, aurora networks ltd
“I believe they offer a very good after sales service and support, which is all too important in todays climate. They are ahead of the game and offer the customer satisfaction that only a few organisations can profess to have.”
— Wendy Butler, England Marketing

Featured Case Study

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When ambitious, Brighton based Telecommunications Services firm Focus Group needed to upgrade their Call Management and Call Recording systems, they came to Oak. Read the case study

If you have any questions or would like to talk to Oak about your requirements, GET IN TOUCH!