RecordX Call Recording
Award winning RecordX is the complete extension and line side call recording solution packed with innovative features to search, record, play and archive phone call recordings & mobile recordings.
ReportX Call Reporting
ReportX, Oak's advanced Call Logging product shows you how efficiently and effectively you are dealing with your customers and gives you the information you need to drive constant improvement.
Computer Telephony Integration brings together business and telecoms data in real-time and uses it to speed up call handling, improving the quality of service offered to customers.
Solutions From Oak
looking for a powerful & flexible contact manager
with EMIS integration? Patient Connect
For any small or mid-size business that needs a
UC solution at an incredible price! AVST CX-S
We're extremely proud to have provided solutions to some of the worlds best known companies, including BBC, BMW, British Airways, Mercedes Benz, Motorola, MTV, Nokia and Samsung.
We employ a team of highly skilled field engineers who can visit customer’s sites to resolve any queries or to help with any software updates or training issues that may arise.
On The Phone
Our highly trained and experienced technical support staff are based at our Poole HQ in Dorset. The Helpdesk aim to resolve all support queries in a professional an efficient manner.
Our brand new online Support Centre will provide you with all the information you’ll need. The support Centre includes our extensive Knowledgebase as well as HD tutorial videos.
An Oak written software program that monitors the current status of your Oak communications management systems. This will quickly notify you of important issues such as no call data being received from your telephone system or no calls being recorded. This allows for fast corrective action to be taken.
Support Advanced adds automated support logging for faster resolution of critical issues.
We've developed strong relationships with many leading manufacturers, including Avaya, Cisco, Inter-Tel, Mitel, Nortel, Samsung, ShoreTel, Siemens Enterprise Communications & Toshiba.
Latest News & Media
What Customers Are Saying
“Oak's products are top drawer! the support is first class and the pre-sales are an asset. what does oak do best?.....you are the complete package! ”
“I believe they offer a very good after sales service and support, which is all too important in todays climate. They are ahead of the game and offer the customer satisfaction that only a few organisations can profess to have.”
Featured Case Study
When ambitious, Brighton based Telecommunications Services firm Focus Group needed to upgrade their Call Management and Call Recording systems, they came to Oak. Read the case study
If you have any questions or would like to talk to Oak about your requirements, GET IN TOUCH!