All the latest news from Oak Telecom http://www.oak.co.uk/ copyright Oak Telecom 2012 Why today's call recording solutions have mass market appeal... http://www.oak.co.uk/news/building-better-businesses Wed, 19 Jun 2013 13:29:45 +0100 http://www.oak.co.uk/news/building-better-businesses Business You Can Trust. http://www.oak.co.uk/news/solid-oak Mon, 03 Jun 2013 12:17:33 +0100 http://www.oak.co.uk/news/solid-oak Oak has announced that their Patient Connect solution has passed accreditation for use with EMIS (Egton Medical Information Systems) LV, PCS and Web, the most widely used GP patient management system in the UK. http://www.oak.co.uk/news/oak-patient-connect Mon, 08 Oct 2012 09:51:05 +0100 http://www.oak.co.uk/news/oak-patient-connect Information regarding on-site operations during the 2012 London Olympics & Paralympics and how it might effect your business. http://www.oak.co.uk/news/scheduling-during-the-olympics Thu, 05 Jul 2012 10:29:47 +0100 http://www.oak.co.uk/news/scheduling-during-the-olympics After 25 years of success in delivering communications management solutions to businesses via the reseller channel you could forgive James Emm and Phillip Reynolds for relaxing a little and enjoying the fruits of their labours, but taking it easy is not currently on the agenda for the joint CEOs of Oak Telecom. http://www.oak.co.uk/news/from-little-acorns-mighty-oaks-do-grow Thu, 17 Nov 2011 15:01:08 +0000 http://www.oak.co.uk/news/from-little-acorns-mighty-oaks-do-grow Phillip Reynolds, Joint CEO of Oak Telecom, examines the benefits of call management http://www.oak.co.uk/news/communications-management-works Mon, 24 Oct 2011 13:50:32 +0100 http://www.oak.co.uk/news/communications-management-works Oak Telecom boss, James Emm, joint CEO, has stated that the channel needs to "work hard and think smart" in today's difficult financial climate. http://www.oak.co.uk/news/working-smart-is-the-key-to-success Mon, 10 Oct 2011 15:16:16 +0100 http://www.oak.co.uk/news/working-smart-is-the-key-to-success With the FSA requirement date for call recording of mobiles just around the corner, Comms Business talks to Oak Telecom and Voxsmart about how they have teamed up to provide a solution that works! http://www.oak.co.uk/news/getting-mobile-call-recording-right Wed, 14 Sep 2011 10:05:29 +0100 http://www.oak.co.uk/news/getting-mobile-call-recording-right Oak Telecom has completed validation testing in ShoreTel's Innovation Network, which adds complete Call Management to the Unified Communications portfolio that ShoreTel markets exclusively through reseller channels. http://www.oak.co.uk/news/oak-achieves-validation-from-shoretel-innovation-network Tue, 02 Aug 2011 12:28:27 +0100 http://www.oak.co.uk/news/oak-achieves-validation-from-shoretel-innovation-network Communications Management, which includes Call Reporting, is not a new concept, yet one that many people have never explored to its full potential. Today Communications Management can deliver significant business benefits, irrespective of business size or industry sector. http://www.oak.co.uk/news/beginners-guide-to-communications-management Thu, 28 Jul 2011 16:58:44 +0100 http://www.oak.co.uk/news/beginners-guide-to-communications-management The market for Call Recording is growing at a double digit rate and there are three principal reasons for this. http://www.oak.co.uk/news/beginners-guide-to-call-recording Tue, 26 Jul 2011 13:51:46 +0100 http://www.oak.co.uk/news/beginners-guide-to-call-recording It's official, recordX Call Recording has been awarded the "Most Innovative Channel Software" award at the 2011 Comms Business Awards, the telecoms industry most acclaimed, credible and well supported awards. http://www.oak.co.uk/news/recordx-receives-a-well-deserved-award Thu, 14 Jul 2011 09:22:38 +0100 http://www.oak.co.uk/news/recordx-receives-a-well-deserved-award For two full days during May, Oak Telecom underwent a rigorous quality assessment from the National Quality Assurance organisation... http://www.oak.co.uk/news/oaks-recent-quality-assessment-100-again Wed, 08 Jun 2011 15:07:05 +0100 http://www.oak.co.uk/news/oaks-recent-quality-assessment-100-again WITH the economic recovery still fragile and cuts set to bite this year, small businesses will be anxiously seeking ways to improve service levels effectively and economically whilst still keeping customers happy. http://www.oak.co.uk/news/oak-brings-powerful-crm-to-small-business-sector Wed, 02 Mar 2011 13:20:06 +0000 http://www.oak.co.uk/news/oak-brings-powerful-crm-to-small-business-sector Demand for call recording solutions is set to explode in 2011 as regulatory compliance issues extends to mobiles and the recording of all business calls is seen as a pre-requisite in improving efficiencies and customer service. http://www.oak.co.uk/news/oak-puts-mobile-and-fixed-line-calls-on-the-record Fri, 28 Jan 2011 13:48:43 +0000 http://www.oak.co.uk/news/oak-puts-mobile-and-fixed-line-calls-on-the-record Comms Suite X, Oak's Communications Management Platform that includes Call Recording and Call Accounting, has tested compatible with Cisco Unified Communications Manager, 8.5 http://www.oak.co.uk/news/comms-suite-x-csx-passes-cisco-ivt Wed, 05 Jan 2011 16:36:41 +0000 http://www.oak.co.uk/news/comms-suite-x-csx-passes-cisco-ivt The Financial Services Authority has removed the exemption on the recording of mobile phone calls and has given the comms industry 12 months to comply with the new legislation, which covers not only voice calls but also mobile electronic communication. http://www.oak.co.uk/news/fsa-announces-removal-of-mobile-call-recording-exemption Wed, 17 Nov 2010 15:11:39 +0000 http://www.oak.co.uk/news/fsa-announces-removal-of-mobile-call-recording-exemption The stage is now set for Comms Vision 2010, the launching pad for a distribution agreement of major importance between Oak Telecom and UC vendor AVST. http://www.oak.co.uk/news/oak-branches-into-unified-communications Mon, 15 Nov 2010 13:43:10 +0000 http://www.oak.co.uk/news/oak-branches-into-unified-communications Oak has been selected by Applied Voice & Speech Technologies, Inc. (AVST), a leading provider of enterprise communications solutions, as a distribution partner in the UK. http://www.oak.co.uk/news/avst-selects-oak-as-uk-distribution-partner Wed, 10 Nov 2010 11:23:02 +0000 http://www.oak.co.uk/news/avst-selects-oak-as-uk-distribution-partner We've released a brand new feature for the web site, 'The Oak Blog' - Company updates, events and commentary as well as industry news, check it out today! http://www.oak.co.uk/news/the-oak-blog Fri, 22 Oct 2010 11:37:02 +0100 http://www.oak.co.uk/news/the-oak-blog Call Recording regulations are changing all the time; with recordX from Oak you can always be safe in the knowledge that your business is fully compliant. http://www.oak.co.uk/news/call-recording-regulations Thu, 02 Sep 2010 12:09:15 +0100 http://www.oak.co.uk/news/call-recording-regulations Comms Business Magazine talks to Phil Reynolds, Joint CEO at Oak Telecom, about compliance and the key issues surrounding call recording in an IP environment. http://www.oak.co.uk/news/low-cost-high-value-call-recording-in-an-ip-environment Wed, 01 Sep 2010 10:00:44 +0100 http://www.oak.co.uk/news/low-cost-high-value-call-recording-in-an-ip-environment Oak's Comms Suite X selected http://www.oak.co.uk/news/shortlist-for-comms-national-awards-announced Tue, 31 Aug 2010 09:45:41 +0100 http://www.oak.co.uk/news/shortlist-for-comms-national-awards-announced The launch this month of Oak Telecom's RecordX marks a significant increase in functionality for the call recording element of their Comms Suite according to Product Director David Reynolds. http://www.oak.co.uk/news/oak-launches-recordx-call-recording Mon, 05 Jul 2010 09:36:34 +0100 http://www.oak.co.uk/news/oak-launches-recordx-call-recording This takes integrated solutions to a new level which means a better ROI for business and the best sales proposition in the industry. http://www.oak.co.uk/news/oak-launches-comms-suite-x-csx Thu, 04 Mar 2010 10:00:00 +0000 http://www.oak.co.uk/news/oak-launches-comms-suite-x-csx Oak in conjunction with Comms Dealer are raising money for SPARKS, The Children's Medical Research Charity by running the London Marathon... http://www.oak.co.uk/news/raising-money-for-sparks Wed, 17 Feb 2010 09:29:50 +0000 http://www.oak.co.uk/news/raising-money-for-sparks Already a major channel player, Oak has increased its investment in Channel events for 2010. http://www.oak.co.uk/news/oak-increasing-investment-in-the-channel Thu, 14 Jan 2010 12:39:54 +0000 http://www.oak.co.uk/news/oak-increasing-investment-in-the-channel Following recent examinations, Oak is pleased to announce that another two of its Help desk team have become MCDST certified. http://www.oak.co.uk/news/microsoft-certification-for-oak-help-desk-staff Tue, 08 Dec 2009 15:11:55 +0000 http://www.oak.co.uk/news/microsoft-certification-for-oak-help-desk-staff Helping resellers promote added value applications software... http://www.oak.co.uk/news/oak-joins-conjungo-to-spread-message Thu, 06 Aug 2009 13:40:52 +0100 http://www.oak.co.uk/news/oak-joins-conjungo-to-spread-message It's cheaper than ever to talk to Oak... http://www.oak.co.uk/news/oak-new-contact-numbers Thu, 06 Aug 2009 09:01:29 +0100 http://www.oak.co.uk/news/oak-new-contact-numbers Another success story for Oak and it's accredited partners... http://www.oak.co.uk/news/visa-bureau-go-sip Tue, 16 Jun 2009 14:38:22 +0100 http://www.oak.co.uk/news/visa-bureau-go-sip Technical support service for Oak's Comms Suite applications has been rated excellent or good by over 95% of service users who completed the feedback evaluation. http://www.oak.co.uk/news/customers-rate-oak-comms-suite-support-as-excellent Thu, 04 Jun 2009 00:00:00 +0100 http://www.oak.co.uk/news/customers-rate-oak-comms-suite-support-as-excellent With all four of the core 2009 modules of Oak's integrated Comms Suite now released, attention is turning to what can be expected for Comms Suite 10. http://www.oak.co.uk/news/comms-suite-a-channel-triumph Tue, 12 May 2009 00:00:00 +0100 http://www.oak.co.uk/news/comms-suite-a-channel-triumph Comms Suite has been selected as a finalist at the 2009 Comms Business Awards... http://www.oak.co.uk/news/comms-business-awards-2009 Tue, 28 Apr 2009 00:00:00 +0100 http://www.oak.co.uk/news/comms-business-awards-2009 Oak has added SIP trunk recording to Record 09, its new call recording software. http://www.oak.co.uk/news/sip-trunk-recording-for-record-09 Fri, 12 Dec 2008 00:00:00 +0000 http://www.oak.co.uk/news/sip-trunk-recording-for-record-09 Oak's CTI know-how has been chosen for Nortel's UC bundle for SMBs up to 300 users. http://www.oak.co.uk/news/nortel-bundle-for-smbs Fri, 12 Dec 2008 00:00:00 +0000 http://www.oak.co.uk/news/nortel-bundle-for-smbs NTE broadens partnership with Oak... http://www.oak.co.uk/news/new-oak-accredited-partner Thu, 27 Nov 2008 00:00:00 +0000 http://www.oak.co.uk/news/new-oak-accredited-partner A fully integrated sales proposition... http://www.oak.co.uk/news/new-communication-suite-09 Mon, 06 Oct 2008 00:00:00 +0100 http://www.oak.co.uk/news/new-communication-suite-09 Oak seals partnership with Datasharp TS... http://www.oak.co.uk/news/oak-accreditation Wed, 10 Sep 2008 00:00:00 +0100 http://www.oak.co.uk/news/oak-accreditation Managing Director Adam Bardsley pushes the limits... http://www.oak.co.uk/news/ironman Tue, 12 Aug 2008 00:00:00 +0100 http://www.oak.co.uk/news/ironman Rainbow Telecom has been awarded Accredited Partner status by Oak Telecom... http://www.oak.co.uk/news/oak-accreditation-delivers-results-for-rainbow Fri, 06 Jun 2008 00:00:00 +0100 http://www.oak.co.uk/news/oak-accreditation-delivers-results-for-rainbow New certification for Oak's aioffice Call Logging solution... http://www.oak.co.uk/news/oak-certified-compliant-with-swyxware Wed, 30 Apr 2008 00:00:00 +0100 http://www.oak.co.uk/news/oak-certified-compliant-with-swyxware Where the value really gets added... http://www.oak.co.uk/news/call-logging Wed, 09 Apr 2008 00:00:00 +0100 http://www.oak.co.uk/news/call-logging Providing real choice in the enterprise marketplace... http://www.oak.co.uk/news/oak-in-2008 Wed, 09 Apr 2008 00:00:00 +0100 http://www.oak.co.uk/news/oak-in-2008 As one of the best-known names in billing, call logging, recording and CTI solutions is moving into 2008 with a renewed commitment to the indirect channel... http://www.oak.co.uk/news/oak-reaffirms-its-commitment-to-the-channel Fri, 04 Jan 2008 00:00:00 +0000 http://www.oak.co.uk/news/oak-reaffirms-its-commitment-to-the-channel Find out about our partners and what it means for you... http://www.oak.co.uk/news/oak-partners-with-leading-manufacturers Fri, 04 Jan 2008 00:00:00 +0000 http://www.oak.co.uk/news/oak-partners-with-leading-manufacturers October 9th-10th saw Oak exhibit at the Convergence Summit South at Sandown Park Racecourse in Surrey. http://www.oak.co.uk/news/strong-showing-at-convergence-summit-south Mon, 29 Oct 2007 00:00:00 +0000 http://www.oak.co.uk/news/strong-showing-at-convergence-summit-south In August Stephen Byfield joined Oak Telecom as a Relationship Manager. http://www.oak.co.uk/news/stephen-byfield-joins-oak-team Mon, 29 Oct 2007 00:00:00 +0000 http://www.oak.co.uk/news/stephen-byfield-joins-oak-team Lee Porter is joining Oak as a northern sales engineer. http://www.oak.co.uk/news/northern-sales-engineer-to-join-oak Mon, 29 Oct 2007 00:00:00 +0000 http://www.oak.co.uk/news/northern-sales-engineer-to-join-oak Oak are a full member of the Alcatel-Lucent's AAPP (Alcatel-Lucent Application Partner Program). http://www.oak.co.uk/news/oaks-provoice-solution-passes-alcatel-internetworking-tests Mon, 29 Oct 2007 00:00:00 +0000 http://www.oak.co.uk/news/oaks-provoice-solution-passes-alcatel-internetworking-tests Oak's SmartApplications product family has recently been accredited by Nortel. http://www.oak.co.uk/news/oaks-smartapplications-receive-nortel-accreditation Mon, 29 Oct 2007 00:00:00 +0000 http://www.oak.co.uk/news/oaks-smartapplications-receive-nortel-accreditation The move to the EMP has brought about the creation of a new wholesale offering - WRL3... http://www.oak.co.uk/news/abillity-wlr3-datasheet Tue, 06 Mar 2007 00:00:00 +0000 http://www.oak.co.uk/news/abillity-wlr3-datasheet At Oak, we believe we only succeed if professionals like you - our resellers - do the same. http://www.oak.co.uk/news/new-from-oak-reseller-support-package Tue, 23 Jan 2007 00:00:00 +0000 http://www.oak.co.uk/news/new-from-oak-reseller-support-package Oak is pleased to announce the launch of the new ProVoice DX30 SE range. http://www.oak.co.uk/news/professional-isdn30-call-recorder Wed, 17 Jan 2007 00:00:00 +0000 http://www.oak.co.uk/news/professional-isdn30-call-recorder Oak has signed an exclusive deal with Union Street Technologies to sell their pioneering WLR3 Gateway. http://www.oak.co.uk/news/oak-announce-pioneering-wlr3-gateway-for-abillity Tue, 19 Dec 2006 00:00:00 +0000 http://www.oak.co.uk/news/oak-announce-pioneering-wlr3-gateway-for-abillity Following the semi-retirement of David Rands, Oak is pleased to announce the appointment of Adam Bardsley as Managing Director. http://www.oak.co.uk/news/oak-appoint-new-md Tue, 12 Dec 2006 00:00:00 +0000 http://www.oak.co.uk/news/oak-appoint-new-md Oak receives 100% score in recent ISO audit... http://www.oak.co.uk/news/oak-quality-management-system Tue, 24 Oct 2006 00:00:00 +0100 http://www.oak.co.uk/news/oak-quality-management-system Oak employee scoops the 'Player of the Tournament' award in a record-breaking competition. http://www.oak.co.uk/news/comms-dealer-5-a-side-tournament Tue, 10 Oct 2006 00:00:00 +0100 http://www.oak.co.uk/news/comms-dealer-5-a-side-tournament we are all you need... http://www.oak.co.uk/news/one-company-one-solution Mon, 19 Jun 2006 00:00:00 +0100 http://www.oak.co.uk/news/one-company-one-solution Oak has announced a new Telephone Fraud module as a no cost option for their popular aiOffice call logging application which will automatically alert users to instances of fraud or attempted fraudulent use of the company telephone network. http://www.oak.co.uk/news/oak-to-combat-telephone-fraud Mon, 27 Mar 2006 00:00:00 +0100 http://www.oak.co.uk/news/oak-to-combat-telephone-fraud Oak has opened a new training facility, 'The Oak Centre of Excellence', in Peterborough as part of the vendors plans to deliver a new accreditation scheme. http://www.oak.co.uk/news/oak-opens-centre-of-excellence Mon, 27 Mar 2006 00:00:00 +0100 http://www.oak.co.uk/news/oak-opens-centre-of-excellence Oak aiOffice Achieves Avaya Developer Connection Programme Award http://www.oak.co.uk/news/ip-office-compliance Fri, 24 Mar 2006 00:00:00 +0000 http://www.oak.co.uk/news/ip-office-compliance Channel veteran David Rands talks to 'Comms Business Magazine' Editor Ian Hunter about the long and winding road that led to the Oak door. http://www.oak.co.uk/news/man-for-all-seasons Fri, 24 Mar 2006 00:00:00 +0000 http://www.oak.co.uk/news/man-for-all-seasons The Channel Network Awards recognises the best practices in client solutions and encourages channel partnerships and relationships across the whole of the IT, telephony, voice/data convergence and Internet industries. http://www.oak.co.uk/news/channel-personality-of-the-year Tue, 21 Mar 2006 00:00:00 +0000 http://www.oak.co.uk/news/channel-personality-of-the-year Oak launch ProVoice Enterprise at Call Centre Expo 2005. The call centre communications solution. http://www.oak.co.uk/news/oak-launch-provoice-enterprise Thu, 23 Feb 2006 00:00:00 +0000 http://www.oak.co.uk/news/oak-launch-provoice-enterprise This year Oak is thrilled to celebrate their twentieth anniversary... http://www.oak.co.uk/news/20-years-of-growth Tue, 21 Feb 2006 00:00:00 +0000 http://www.oak.co.uk/news/20-years-of-growth Oak has a great track record of providing excellent service and support. Hopefully the information below will help you get the most from Oak. Naturally if the service you're looking for falls outside our standard offering we are always open to discus http://www.oak.co.uk/news/reseller-service-support Mon, 20 Feb 2006 00:00:00 +0000 http://www.oak.co.uk/news/reseller-service-support 'The Quality Assurance and Process Systems continue to develop and improve' http://www.oak.co.uk/news/iso-quality-audit Mon, 20 Feb 2006 00:00:00 +0000 http://www.oak.co.uk/news/iso-quality-audit Oak has struck a ground breaking deal with FrontRange Solutions, the software company that manufactures GoldMine. http://www.oak.co.uk/news/oak-strikes-goldmine Mon, 20 Feb 2006 00:00:00 +0000 http://www.oak.co.uk/news/oak-strikes-goldmine Oak are pleased once again, to be Platinum Sponsors for Comms Channel Expo. http://www.oak.co.uk/news/platinum-sponsors Mon, 20 Feb 2006 00:00:00 +0000 http://www.oak.co.uk/news/platinum-sponsors Oak CEO Phillip Reynolds commented... http://www.oak.co.uk/news/oaks-all-you-need-strategy-pays-dividends Mon, 20 Feb 2006 00:00:00 +0000 http://www.oak.co.uk/news/oaks-all-you-need-strategy-pays-dividends Oak have been supplying MTV Telecom Distribution plc with products since 1995 but recently, after in-depth meetings between the companies, sales have accelerated dramatically due to a new focus by both companies on the successful sale of Oak products http://www.oak.co.uk/news/teamwork-is-key Mon, 20 Feb 2006 00:00:00 +0000 http://www.oak.co.uk/news/teamwork-is-key In the last few years Oak have evolved from being purely a Call Logging supplier to a total solutions provider to assist key partners in providing a total offering, complimenting their core product. http://www.oak.co.uk/news/total-solutions-provider Mon, 20 Feb 2006 00:00:00 +0000 http://www.oak.co.uk/news/total-solutions-provider Oak have just been awarded the latest ISO9001:2000 standard, as an upgrade to their existing quality accreditation. The registration is an International Quality Standard, which is governed by NQA (National Quality Assurance). http://www.oak.co.uk/news/oaks-continued-quality-drive Mon, 20 Feb 2006 00:00:00 +0000 http://www.oak.co.uk/news/oaks-continued-quality-drive