October 10th, 2018 9:15am | Customer Service Excellence, Support, SupportX,

All SupportX users benefit from access to Oak’s online support centre, helpdesk and software updates to mitigate risk. Gold and Platinum users can upgrade to 24-hour cover. For business-critical users, Platinum support includes a designated account manager, our fastest response times, remote training sessions, software assurance and a clever health monitoring service. Professional services are also available including project management, onsite support, training, data analysis and custom development.

Simon Colledge commented “We want customers to be confident that their investment in Oak technology is backed by the best support. SupportX takes us to the next level by providing greater choice, intelligence, and value”.

 

To find out more, contact supportx@oak.co.uk or call 0800 9889 625.

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